“My doctor referred me to this specialist for surgery. Do I have to use the specialist he sent me to see?”
Bedsiide Response: No! Here’s What We Did: Our team saved this client both money and time by doing research on their behalf. First, one of our billing and claims experts reviewed this client’s insurance policy coverage. A Health Assistant researched and validated credentials for the recommended provider, and also sourced two additional, qualified providers. Next, […]
“I’m paying cash for this service. Can I still file a claim with my insurance carrier? My provider didn’t give me a bill.”
Bedsiide Response: Yes! Here’s What We Did: An Bedsiide Billing Assistant reviewed the client’s insurance policy coverage. Then we obtained medical records and our billing experts created a proper bill for the services. Our billing team also created an insurance claim and submitted it to the insurance carrier on behalf of the client. The Billing […]
“Is it necessary for me to pay this much for my medicine?”
Bedsiide Response: No! Here’s What We Did: Our Health Assistant helped this client secure more affordable medications. We researched and recommended alternative medication sources, such as mail-order programs, generic prescriptions, cash-pay options, goodRx coupons, and discount prescription programs. The Health Assistant did all the research and discussed the options with the client, who was then […]
“I don’t know where to go from here. My providers aren’t listening to me. Can you help me?”
Bedsiide Response: Yes! Here’s What We Did: First, our Health Assistant talked with the client, obtained their medical history, and listened to their description of the symptoms they were experiencing, as well as their complaints about previous care. Our Health Assistant contacted the client’s former care providers and requested their medical records. Next, the Bedsiide […]
“Can you find a new primary care doctor for me?”
Bedsiide Response: Yes! Here’s What We Did: First, one of our Health Assistants talked with the client and discovered the criteria they were looking for in a new physician. Next, we researched qualified providers and called their offices. The Bedsiide Health Assistant confirmed the providers were accepting new patients, and then gauged if there was […]
