Real Inquiries from Real Customers

Bedsiide Response: No!

Here’s What We Did:
Our Health Assistant helped this client secure more affordable medications. We researched and recommended alternative medication sources, such as mail-order programs, generic prescriptions, cash-pay options, goodRx coupons, and discount prescription programs. The Health Assistant did all the research and discussed the options with the client, who was then able to secure the medicine they needed more affordably.

Bedsiide Response: Yes!

Here’s What We Did:
First, our Health Assistant talked with the client, obtained their medical history, and listened to their description of the symptoms they were experiencing, as well as their complaints about previous care. Our Health Assistant contacted the client’s former care providers and requested their medical records. Next, the Bedsiide team reviewed the medical records and held a round-table clinical team discussion and created a plan of care. Then our Health Assistant connected with the client and explained the details of the plan, including which providers would be involved, proposed treatments, and possible outcomes. The client was happy with the plan they received and agreed to move forward with the team recommendations. Finally, the Health Assistant provided the client with new referrals to curated, qualified clinicians who were the best fit for the client’s needs.

Bedsiide Response: Yes!

Here’s What We Did:
First, one of our Health Assistants talked with the client and discovered the criteria they were looking for in a new physician. Next, we researched qualified providers and called their offices. The Bedsiide Health Assistant confirmed the providers were accepting new patients, and then gauged if there was a good fit between the patient and the providers. Once we identified the physicians who best matched the patient’s needs and requests, the Health Assistant presented physician recommendations to the client and discussed the different provider options with them. Once the client decided which doctor they wanted to visit, we secured a new patient appointment on their behalf.