Wilderness Program
Claims Process Timeline

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Child enrolls In a therapeutic wilderness program

Day 1

Program initiates Clinical services for child and family

Within 2 business days you will receive:
  • An email with your insurance carrier’s HIPPA form granting Bedsiide permission to represent you in all insurance matters.

Please note:
Service cannot begin until:
1) The HIPPA form has been signed and returned
2) The child has graduated or been discharged from the Wilderness program
3) The clinical services invoice has been provided to Bedsiide
Day 1
Day 30

Program completes clinical reports 30 days after services are rendered

Program provides invoice OR Billing Assistant creates invoice from supplied clinical reports

Billing Assistant submits claims to your insurance carrier.

Updates regarding claim submission and claim status can be accessed directly or at any time through your client portal or emailed directly from the Billing Assistant
Day 30
Day 60 - 90+

Biweekly status checks begin at day 60 (a total of 30 days after claim submission)

Insurance carriers have 30-45 days from receipt of submission to acknowledge processing.

All updates regarding processing can be easily accessed at your convenience through your client portal or may be sent to you directly via e-mail from your Billing Assistant.

Wilderness claims can take up to 90 days to process. If any part of the claim denies and requires reprocessing, it can take up to an additional 90 days.
Day 60 - 90+

Choose Which Best Describes You

Our health assistant will contact you soon and we invite you to tell us your story.  This is a brief, free discovery call for the purposes of learning more about you and gathering information about how we may serve you. No services or diagnoses will be provided during this call. All information is confidential